For founders. From the founder’s desk.

For founders of growing companies. A letter in real ink, from you, to your first customers, your dream accounts and the people who backed you: the personal touch you had at the start, kept as you grow.

Good people send good letters.

What to write.

A thank-you to start from, for your earliest customers. The blanks fill in from each customer’s row on your list.

Dear first name,

You were one of our first customers, and I have not forgotten it.

When company took a chance on us, we were a lot smaller and a lot less certain. Thank you for believing we would get here.

If there is ever anything we could do better, write back. I read every reply.

With thanks,

Your name

Make it theirs.

  • Write as you. Not the company voice: the way you’d say it across a table.
  • One true detail. When they joined, what they asked for, what they told you: one line makes it theirs.
  • Keep doing it. It’s easy to be personal at the start. A letter is how you stay personal as the list grows.

Write with AI.

Or let your assistant write every one. Connect Very Good Letter to Claude, ChatGPT or Grok, ask in plain words, and it writes each person a letter of their own.

An assistant writing one of these letters: Using Very Good Letter, write a thank-you letter from me to each of our first fifty customers. Check our CRM for when each one joined and something they asked for early on. Show me every letter and the price before ordering. Checking your CRM: Greenway Dental joined in your first month, before there was an app. Reading your notes: Dr Imogen Fenn asked for text reminders. They shipped a year later. Writing Imogen’s letter: Thanks her for joining before the app, and for the idea of text reminders. Dear Imogen, Greenway joined in our very first month, before we even had an app. You also asked us for text reminders, and they are… Imogen’s letter, ready for you to check.
  • It does the reading. Ask it to check your CRM, your orders and the news first, and it writes every letter from what it finds.
  • Every letter its own. Not a template with a name dropped in: each one written from greeting to sign-off for the person who opens it, and sized to fit.
  • Nothing goes without you. It can show you every letter, who it’s to and the price before anything is ordered. It orders only when you say yes.

Fair questions.

Is there a minimum order?
No. The smallest pack is 7 credits, enough for one standard letter, and the more you buy, the less each one costs.
Can our assistant do it?
Yes. Connect Very Good Letter to Claude, ChatGPT or Grok and ask in plain words. It shows you every letter, who it’s to and the price, and orders only when you say yes. Build with AI.
Can I check them before they go?
Yes. Read every letter on screen before you pay, exactly as the pen will write it.
Who writes the letters?
Written by robots. Unquestionably human. Real fountain pens, real ink, real paper. Just a steadier hand than ours. Nib, our handwriting model, guides each pen, in twelve styles from loose to neat.
What does it cost?
You pay in credits. A standard letter is 7 credits, envelope, stamp and postage included: from £3.25 a letter before VAT. See the prices.

Good people send good letters.

See how it feels to get one. Get a free sample and we’ll write a letter to you.

Issued by The Very Good Letter Company