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Welcome them aboard.

Start as you mean to go on: a card in real ink for every new customer, early on, with their name, a word from you and anything they’ll need to know.

Its cover: “Welcome to the Lantern Works” over a row of lit arched windows. Inside, above the letter: “Your first week”, with where the desks are, the front desk’s hours, the Wi-Fi and the coffee.
A folding card, written inside in blue fountain-pen ink, from Ruth at The Lantern Works to Marcus Webb.

Pop it in the post.

What to write.

A welcome to start from. The blanks fill in from each new customer’s row on your list, so every card is theirs from the first line.

Dear first name,

Welcome aboard. We are delighted company chose us.

I will be looking after you myself, so if anything comes up, however small, just call.

With warm wishes,

Your name

Make it theirs.

  • Send it early. While everything is new, a card says you’re glad they came.
  • Put a name to it. Sign it from the person they’ll deal with, so they know who to call.
  • Print the practical bits. Hours, contacts, the Wi-Fi: print them inside the cover, and keep the ink for the welcome.

Write with AI.

Or let your assistant write every one. Connect Very Good Letter to Claude, ChatGPT or Grok, ask in plain words, and it writes each person a letter of their own.

  • It does the reading. Ask it to check your CRM, your orders and the news first, and it writes every letter from what it finds.
  • Every letter its own. Not a template with a name dropped in: each one written from greeting to sign-off for the person who opens it, and sized to fit.
  • Nothing goes without you. It can show you every letter, who it’s to and the price before anything is ordered. It orders only when you say yes.
Send with AI

Fair questions.

Can the card carry our details too?
Yes. Your logo, colours and details print on the card: the first week’s notes inside the cover, say. The ink is for the letter itself.
Can I check them before they go?
Yes. Read every letter on screen before you pay, exactly as the pen will write it.
Who writes the letters?
Written by robots. Unquestionably human. Real fountain pens, real ink, real paper. Just a steadier hand than ours. Nib, our handwriting model, guides each pen, in twelve styles from loose to neat.
What does it cost?
You pay in credits. A standard letter is 7 credits, envelope, stamp and postage included: from £3.25 a letter before VAT. See the prices.

Good people send good letters.

See how it feels to get one. Get a free sample and we’ll write a letter to you.

Get a free sample Order letters Send with AI

Issued by The Very Good Letter Company