# Welcome cards: The Very Good Letter Company

> Welcome them aboard. Start as you mean to go on: a card in real ink for every new customer, early on, with their name, a word from you and anything they’ll need to know.

- **This page:** https://www.verygoodletter.co/use-cases/welcome
- **The whole site, in brief:** https://www.verygoodletter.co/llms.txt

## What to write.

A welcome to start from. The blanks fill in from each new customer’s row on your list, so every card is theirs from the first line.

> Dear [first name],
>
> Welcome aboard. We are delighted [company] chose us.
>
> I will be looking after you myself, so if anything comes up, however small, just call.
>
> With warm wishes,
>
> [your name]

### Make it theirs.

- **Send it early.** While everything is new, a card says you’re glad they came.
- **Put a name to it.** Sign it from the person they’ll deal with, so they know who to call.
- **Print the practical bits.** Hours, contacts, the Wi-Fi: print them inside the cover, and keep the ink for the welcome.

## Write with AI.

Or let your assistant write every one. Connect Very Good Letter to Claude, ChatGPT or Grok, ask in plain words, and it writes each person a letter of their own.

- **It does the reading.** Ask it to check your CRM, your orders and the news first, and it writes every letter from what it finds.
- **Every letter its own.** Not a template with a name dropped in: each one written from greeting to sign-off for the person who opens it, and sized to fit.
- **Nothing goes without you.** It can show you every letter, who it’s to and the price before anything is ordered. It orders only when you say yes.

For example: “Using Very Good Letter, write a welcome card to each customer who joined this week. Look up each company and make each welcome their own. Show me every card and the price before ordering.” [Send with AI](https://www.verygoodletter.co/build-with-ai)

## Fair questions.

### Can the card carry our details too?

Yes. Your logo, colours and details print on the card: the first week’s notes inside the cover, say. The ink is for the letter itself.

### Can I check them before they go?

Yes. Read every letter on screen before you pay, exactly as the pen will write it.

### Who writes the letters?

Written by robots. Unquestionably human. Real fountain pens, real ink, real paper. Just a steadier hand than ours. Nib, our handwriting model, guides each pen, in twelve styles from loose to neat.

### What does it cost?

You pay in credits. A standard letter is 7 credits, envelope, stamp and postage included: from £3.25 a letter before VAT. [See the prices](https://www.verygoodletter.co/pricing).

## Who sends them.

- [Founders](https://www.verygoodletter.co/for/founders): A welcome from the founder for every new customer.
- [Marketing teams](https://www.verygoodletter.co/for/marketing-teams): A welcome for every new customer, as part of onboarding.
- [Customer success teams](https://www.verygoodletter.co/for/customer-success): A welcome at kickoff, from the person who’ll look after them.
- [Software companies](https://www.verygoodletter.co/for/software-companies): A welcome for every new customer, signed by the person who’ll look after them.
- [Accountants](https://www.verygoodletter.co/for/accountants): A welcome for every new client, with who looks after them.
- [Law firms](https://www.verygoodletter.co/for/law-firms): A welcome for new clients, with who’s handling their matter.
- [Financial advisers](https://www.verygoodletter.co/for/financial-advisers): A welcome for new clients, from the adviser who’ll look after them.
- [Insurance brokers](https://www.verygoodletter.co/for/insurance-brokers): A welcome for every new client, from the broker who looks after them.
- [Estate agents](https://www.verygoodletter.co/for/estate-agents): A welcome for every new landlord, with who looks after them and how to call.
- [Property developers](https://www.verygoodletter.co/for/property-developers): A welcome card waiting on moving day, from the site team.
- [Coworking spaces](https://www.verygoodletter.co/for/coworking-spaces): A welcome for every new member, with where their desk is and who to ask.
- [Online shops](https://www.verygoodletter.co/for/online-shops): A welcome for first-time customers, to go in with their first order.
- [Gyms and clubs](https://www.verygoodletter.co/for/gyms): A welcome for every new member, from whoever will coach or host them.
- [Charities](https://www.verygoodletter.co/for/charities): A welcome for new members, regular givers and volunteers.
- [Schools](https://www.verygoodletter.co/for/schools): A welcome for every new family, from the head.

## More letters.

- [Outbound letters](https://www.verygoodletter.co/use-cases/outbound): A first letter to the accounts you most want to win.
- [Win-back letters](https://www.verygoodletter.co/use-cases/re-engagement): For the deal, or the customer, that went quiet.
- [Thank-you cards](https://www.verygoodletter.co/use-cases/thank-you): For the customers who keep coming back.
- [Invitations](https://www.verygoodletter.co/use-cases/invitations): For the launch, the dinner or the private view.
- [Christmas cards](https://www.verygoodletter.co/use-cases/christmas-cards): Every card on the list, written for the person who opens it.

## Good people send good letters.

See how it feels to get one. Get a free sample and we’ll write a letter to you.

- [Get a free sample](https://www.verygoodletter.co/sample)
- [Order letters](https://app.verygoodletter.co): the app
- [Send with AI](https://www.verygoodletter.co/build-with-ai): from Claude, ChatGPT or Grok